Privacy Policy
Effective Date: April 30th, 2025

Thank you for choosing to be part of our community at Shretan Solutions Private Limited (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shretan.com and describes your privacy rights and how the law protects you.

1. Who We Are

Company Name: Shretan Solutions Private Limited / Website: https

2. What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
We may also send an anonymized string (hash) of your email to Gravatar to check if you use their service. Gravatar’s privacy policy is available at: https://automattic.com/privacy/
Once your comment is approved, your profile picture (if available) will be visible to the public.

Media

If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any such data from images on the site.

Cookies

We use cookies to enhance your browsing experience. Cookies may include:

  • Comment cookies: To store your name, email, and website for future comments (lasts 1 year).
  • Login cookies: To remember your session and preferences (lasts up to 2 weeks).
  • Article cookies: For post editing and publishing (expires after 1 day).
  • Browser compatibility check: A temporary cookie is set during login to determine cookie support (deleted on browser close).

You can manage cookies in your browser settings and delete them anytime.

Embedded Content from Other Sites

Articles on our site may include embedded content (e.g., videos, images, articles). Such content behaves exactly as if the visitor has visited the originating website, which may collect your data, use cookies, track your interaction, and more. Please review the privacy policies of these third-party platforms.

3. Who We Share Your Data With

We do not sell, trade, or rent your personal information. However, in the event of a password reset request, your IP address will be included in the reset email.
Your data may also be processed by automated spam detection services for security purposes.

Your information may be used for:

  • Providing and improving our website and services
  • Managing your user account
  • Fulfilling contracts or product/service orders
  • Communicating updates, offers, and support
  • Conducting analytics and performance monitoring
  • Complying with legal obligations

4. How Long We Retain Your Data

  • Comments: Retained indefinitely along with metadata for moderation and follow-ups.
  • Registered Users: We retain user profile information as long as the account exists. Users can view, edit, or delete their information anytime, except for the username. Administrators can also access and modify user data.

5. Your Data Rights

If you have an account or have left comments, you can:

  • Request a copy of the data we hold about you.
  • Request deletion of your personal data (excluding data we must retain for legal, security, or administrative reasons).

To exercise these rights, email us at customercare@shretan.com.

6. Where Your Data Is Sent

Data such as comments may be processed through third-party automated spam detection services, which may be hosted internationally. We ensure such data processors adhere to standard data protection obligations. We retain personal data only as long as necessary for the purposes described or as required by law. Usage data may be kept longer for internal analysis and security.

7. How We Protect Your Data

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, or destruction. These include data encryption, access control, and secure data storage systems.

8. Security

We implement reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse.

9. Legal Obligations and Compliance

We adhere to the applicable laws of India, including the Information Technology Act, 2000, and its amendments. If required, we may disclose user data in compliance with legal or regulatory requirements. This policy may be updated from time to time. We encourage you to review it periodically for any changes.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us at:

Shretan Solutions Private Limited

📞 Phone: +91 99017 80270


📧 General Inquiries: info@shretan.com / office@shretan.com
📧 Customer Support: customercare@shretan.com
📧 Export Sales: exports@shretan.com

For more details or to view our full Cookie Policy, visit https://shretan.com/privacy